I just read an excellent letter from the bus company to an irate actor after he publicly compared security measures on an airline to a “Greyhound bus experience”:

Dear Mr. Baldwin, as president and CEO of Greyhound, I was disheartened to hear about the comments you made regarding our company.

[…]

My guess is you’ve never traveled with us, I ask you to give us a try for a number of reasons and see for yourself that we’re really a great way to travel.

First of all, we have hundreds of new buses in our fleet where we’ve added more legroom, leather seats, power outlets and free Wi-Fi. I think you especially would find the latter two amenities exciting, because we don’t require our customers to turn off their electronic devices…ever.

Power, wi-fi and no shutdown period? Not bad. Buses in America are now approaching the features of those found in other countries ten years ago. We’re finally catching up some.

Now if only there were meeting/VIP rooms/lounges (e.g. segmentation for those who can’t handle being in public) and buses could travel over 200 mph…yes, this is a perfect opportunity for Baldwin to become the spokesman for high-speed train campaigns in America.

He should apologize to Greyhound. Moreover, he should tell all the bad actors (pun intended) to jump on board, turn on and tune out. That would A) reduce the number of drunken disorderly security incidents during travel that impact all passengers and B) re-invigorate train campaigns. America needs faster, better trains now more than ever. Win win.