A company that sells products to help respond to a distributed denial of service (DOS) has some harsh words for Rabobank:

For the 27th largest worldwide bank (they are larger than Wells Fargo and Royal Bank of Canada by asset size), this was a costly sequence of events that could have been avoided. The lost revenue and increased non-web support costs to both Rabobank and iDEAL are sure to be significant when all the dust settles.

The ripple effect of Rabobank’s reaction spread to other iDEAL partners, further underscoring the interconnected nature of Internet business and the reaches of the Extended Enterprise. Waiting for a partner to fix problems that directly impact your business is simply not a good approach.

Internet Identity (IID), with hindsight on their side, says the solution should have been obvious.

…we know what it takes to properly respond to a situation like this…